Human Experience Planning

A fresh and inspiring method to facilitate human-centered discussions and uncover unique growth opportunities throughout customer journeys.

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What is Human Experience Planning?

A methodology (anchored in purpose and rooted in human needs, wants and desires) that aims to unwrap the contextual dynamics that surround humans and businesses so that problem-solvers can identify and create solutions for growth.

  • Unearth New Perspectives

  • Indulge in a moment of unconventional thinking to attack a problem (or vet a solution) from a different angle.

  • Identify New Opportunities

  • Spark those "Eureka!" moments - whether to address newly illuminated gaps, or to scale up the impact of previous successes.

  • Deploy Solo or as a Team

  • Use the method to augment your own personal process, or use it to drive alignment and inspiration within a team.

Unearth New Perspectives

Indulge in a moment of unconventional thinking to attack a problem (or vet a solution) from a different angle.

Identify New Opportunities

Spark those "Eureka!" moments - whether to address newly illuminated gaps, or to scale up the impact of previous successes.

Deploy Solo or as a Team

Use the method to augment your own personal process, or use it to drive alignment and inspiration within a team.

Start conversations and spur solution building

HXP cards prompt users to complete a specific exercise. Each exercise acts a springboard for additional discovery and reflection.

Experience Ecosystem

Identify and understand the dynamics within an experience ecosystem.

Commerce Relationship

Examine the relationship between the consumer and the brand offering.

Moments of Impact

Reveal moments and explore the potential of their impact along the customer journey.

HXP Discovery Cards

HXP Discovery Cards

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Each set of HXP Discovery Cards includes an instruction card, 48 prompt cards and 5 UH OH! pivot cards.

Advance your learning with HXP Immersion Workshops

There is an abundance of insight to be found within the growth territories of HXP. Integer Experience Strategists and Planners are available to inspire and guide teams to maximize their Human Experience Planning explorations. Tailored, two-hour and half-day sessions, led by expert HXP facilitators, can be requested and reserved by completing the inquiry form below.

Intro Workshop to Integer’s HXP Methodology

Do you want to learn more about how to charter new growth territories? Integer’s HXP methodology can help you and your team do just that. This workshop will introduce you to the fundamentals of HXP and how to apply it in your work.

Creating Empathy Workshop

You know who your consumer is and what they do, but not why? Let us help you see the world through their eyes and get to the WHY through a series of empathy exercises.

Experience Ecosystem Workshop

What does your consumer’s experience ecosystem look like? How can you integrate into it in new and innovative ways? In this workshop we will unearth some of these opportunities together with you and your team.

Moments of Impact Workshop

Our lives are an accumulation of moments. So how do we know which ones are of impact for you and your consumers. In this workshop you will learn how to identify these moments and the growth opportunities they offer.